What happens after I checkout online?
We will be in contact with you to run through a quick credit check and discuss the details around your chosen equipment and contract.
What happens if I don’t pass for credit?
If you don’t pass for credit there may be other rental options available and we will discuss these with you.
If you have completed a checkout online, we will refund this immediately if you do not pass.
Will the Credit Check affect my score?
We will undertake a soft credit check. This does not leave a visible footprint on your credit score.
Is there a deposit?
We ask for a 12-week deposit at the start of the rental. This will be refunded to you at the end of your contract (provided the equipment is in a suitable condition), or can be used against payment for the item, should you wish to buy it.
Do you install?
For our Try it Buy it rental contracts we offer a kerbside delivery and do not install. Some of the manufacturers we work with do offer this as a service and we will let you know if this is the case.
Do you provide technical support?
We have an in-house technical support department who will liaise with manufacturers to arrange engineer call-outs while your equipment is under warranty. Once the warranty period has expired, if you are renting equipment from us, technical support will be provided by our own in-house team of engineers
Do I own the equipment at the end of the rental period?
At the end of the rental period, you can purchase the equipment at a discounted rate, carry on renting, or send the equipment back. If you carry on with your rental, we will still continue to provide technical support.