What happens after I checkout online?
We will be in contact with you to run through a quick credit check and discuss the details around your chosen equipment and contract.
What happens if I don’t pass for credit?
If you don’t pass for credit there may be other rental options available and we will discuss these with you.
If you have completed a checkout online, we will refund this immediately if you do not pass.
Will the Credit Check affect my score?
We will undertake a soft credit check. This does not leave a visible footprint on your credit score.
Is there a deposit?
We ask for a minimum 8-week deposit (up to 12 weeks depending on the rental type) at the start of the rental. This will be refunded to you at the end of your contract (provided the equipment is in a suitable condition), or can be used against payment for the item, should you wish to buy it.
Do you install?
For our Try it Buy it rental contracts we offer a kerbside delivery and do not install. Some of the manufacturers we work with do offer this as a service and we will let you know if this is the case.
Do you provide technical support?
We have an in-house technical support department who will liaise with manufacturers to arrange engineer call-outs while your equipment is under warranty. Once the warranty period has expired, if you are renting equipment from us, technical support will be provided by our own in-house team of engineers
Do I own the equipment at the end of the rental period?
At the end of the rental period, you can purchase the equipment at a discounted rate, carry on renting, or send the equipment back. If you carry on with your rental, we will still continue to provide technical support.